1. Scope. These terms govern bookings for individual, family and group horse-assisted coaching sessions.
2. Booking. A booking is made by selecting a day and time, completing the form and accepting these terms and the privacy policy. You'll receive an email confirmation.
3. Prices and payment. Current prices and payment methods are shown at booking time or communicated by email. [Complete this section with your rates and payment method.]
4. Cancellations and changes. You can cancel from the link in your confirmation email. [State the minimum notice period and any refund conditions.] In case of a weather warning or animal illness, the session is rescheduled at no cost.
5. Safety. All work is done on the ground. Following the practitioner's instructions at all times is mandatory. People under the influence of alcohol or other substances will not be admitted.
6. Minors. Children must be accompanied by a responsible adult, who signs the relevant consent form.
7. Images. No photographs or video are taken without express written consent.
8. Confidentiality. Session content is confidential and shared with outside professionals only with the family's written authorisation.